Contact Us

Couldn't find what you were looking for? Have a great idea for a new product? We value your feedback and want to hear from you. To let us know how we can improve your shopping experience, or to ask a specific question about your order, find our contact information below or use our Contact Form.

United States, US Territories, and AFP/FPO


Fax 1.702.363.2541




0011 800 15002222

All Other Countries


Customer Service Email

Mailing Address

Pottery Barn

151 Union St.

San Francisco, CA 94111

Contact Form

We look forward to hearing from you and will try to respond within 3 days.


California residents: can see Financial Incentive Terms for terms and can request Do Not Sell My Info. Please visit our privacy policy to learn how we use your information.